- Business Process Management
- Fully client centric Customer Relationship Management
- Administration: e.g. billing, claims, ( with imaging, telephony, SMS, fax, email etc. )
- Reporting (operational, financial, actuarial etc.)
- Business Intelligence with machine learning
- Knowledge management
- Modelling (operational, financial, actuarial etc.)
It is important to note that these components are not separate integrated applications but rather manifestations of one infrastructure from a common semantic and process base.
ThoughtExpress is not only a software service. Often the root cause of an enterprise's ineffectuality is not a poor IT system, but an inadequate enterprise architecture and nomenclature. We provide a service deriving well constructed enterprise architectures.
Applications
ThoughtExpress is designed to be generic so that it can run any type of enterprise; nevertheless our repository of specific semantics and processes is mostly focused on the financial services sector.
Our largest client is an insurance enterprise with 10 million unit accounts and 5 million insured lives. For this client, we do end-to-end enterprise management including contract acquisition, billing, claims, agent commission and reporting.
Among our other clients are call centers with complete business process management including managing agents, intelligent leads management, controlling telephony, managing sales processes, commission calculations etc.
We also have clients in the health and social science sectors.
Featured services
Find out more about our Financial Modelling and Dynamic Enterprise Optimization services
Choosing ThoughtExpress for your enterprise
An important consideration when choosing a software services vendor is whether the technologies offered are rooted in the past or in the future. If your enterprise is in need of an end-to-end online management solution, especially when extreme complexity and/or volumes (over 10 million contracts) need to be dealt with, then ThoughtExpress can offer the most technologically advanced platform available. For example, we can handle very large corporate, governmental and country-wide enterprises.
Refer to current research and development for more information on how we are pushing the boundaries of technology into the future.
